The Gate Residence
Cancellation & Refund Policy
How cancellations and refunds work for a stay at The Gate Residence.
Payment
The full price of your stay is paid when you book. There is no deposit and no later instalment.
Changes and cancellations
Cancel 14 days or more before your arrival date and the full amount is refunded. Cancel less than 14 days before arrival, or do not arrive, and the first night is charged; the rest of the stay is refunded. Ask before booking if you may need to change your dates.
Broker bookings
Bookings made by a broker follow the same rule. If the broker paid by card on this website and cancels 14 days or more before arrival, the card processing fee is not refunded.